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Training: A Necessity In A Technology Support Provider

Posted by: Crystal Christy
on: January 21, 2013
in: Business , Rfx
By the time you finish reading this article 1,080 hours of video will have been uploaded to YouTube, 347 domain names will have been registered, and IBM, Microsoft, or Samsung will likely have applied for at least one patent. Additionally, it took radio nearly 38 years and television over 13 years to reach 50 million people; however, it took only four years for the World Wide Web to accomplish the same feat. Furthermore, it is estimated that by 2016 over 10 billion mobile devices will be connected to the Internet...
Read MoreMy Weight Loss Journey: Celebrating the Successes

Posted by: Crystal Christy
on: November 12, 2012
in: Life , Rfx
In the past several months I have received an outpouring of response to the first blog entry I penned regarding my weight loss journey. The e-mails and phone calls have been overwhelmingly positive; and I really can’t thank each of you enough for all of the support and encouragement...
Read MoreMicrosoft is Coming to a Mall Near You

Posted by: RFX Staff
on: September 21, 2012
in: Life
Wondering who's moving in to your city's abandoned Circuit City? It might be the Microsoft Store. While you've always been able to find Microsoft's products in any retail store with a technology department, now you can visit one of their tailored stores...
Read MoreThe Importance of Customer Satisfaction

Posted by: Bart Bushong
on: September 20, 2012
in: Business
Feel free to disagree with me, but customer satisfaction is probably the most important thing for your business. No matter how well your product works, no matter how many degrees your CEO has, no matter how nice your office is, if your customers don’t feel respected and appreciated, they’ll probably be heading somewhere else. A Harvard Business Review study found that a 5% increase in customer loyalty can increase profits from 25% to 85%. Going the extra mile to impress your clients doesn’t have to cost a lot, but it’s clear the extra effort is worth it. Here are some tips to keep your customers smiling...
Read MoreCutting the Electronic Dead Weight

Posted by: Bart Bushong
on: September 4, 2012
in: Productivity
Sometimes when you’re in a good routine, you might not be able to objectively see some of the unnecessary habits and products you’re clinging to. Let me help. You may be able to get rid of some office equipment to reduce office clutter. Or you may be able to cut down on the hassle of repairing and replacing old equipment. Here’s a roundup of some traditional office equipment that you should probably recycle...
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