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Microsoft is Coming to a Mall Near You
Posted by: RFX Staff
on: September 21, 2012
in: Life
Wondering who's moving in to your city's abandoned Circuit City? It might be the Microsoft Store. While you've always been able to find Microsoft's products in any retail store with a technology department, now you can visit one of their tailored stores...
Read MoreThe Importance of Customer Satisfaction
Posted by: Bart Bushong
on: September 20, 2012
in: Business
Feel free to disagree with me, but customer satisfaction is probably the most important thing for your business. No matter how well your product works, no matter how many degrees your CEO has, no matter how nice your office is, if your customers don’t feel respected and appreciated, they’ll probably be heading somewhere else. A Harvard Business Review study found that a 5% increase in customer loyalty can increase profits from 25% to 85%. Going the extra mile to impress your clients doesn’t have to cost a lot, but it’s clear the extra effort is worth it. Here are some tips to keep your customers smiling...
Read MoreCutting the Electronic Dead Weight
Posted by: Bart Bushong
on: September 4, 2012
in: Productivity
Sometimes when you’re in a good routine, you might not be able to objectively see some of the unnecessary habits and products you’re clinging to. Let me help. You may be able to get rid of some office equipment to reduce office clutter. Or you may be able to cut down on the hassle of repairing and replacing old equipment. Here’s a roundup of some traditional office equipment that you should probably recycle...
Read MoreGrammatically Speaking
Posted by: Bart Bushong
on: August 8, 2012
in: Life
I am a big fan of the stance taken in a recent Harvard Business Review blog that employers should avoid candidates with bad grammar, regardless of how much writing the job involves. The author of the post goes so far as to deliver a grammar test to all applicants. Nobody is perfect, even us English majors. But if you're careful enough to use proper grammar and spelling, you're likely to be careful in other areas of your life...
Read MoreBranching Out
Posted by: Bart Bushong
on: July 24, 2012
in: Rfx
RFX is on the hunt for some new cities to locate satellite offices in. This is something we've been contemplating for several years, but during the 2009 recession we had to move the idea to a back burner. Now that our growth is back on track, it's time to check out our options. Expanding to a new branch (or branches!) is a daunting task, but it's also something we've been helping our clients, with 5 to 100+ employees, do for years...
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